Support: Bitcoin trend & forecast |
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Support: Ask Me Anything
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Once you have read through support below and your issue is not yet solved, use the support ticket and explain the issue in detail so we can solve it for you.
If the support information is already explained below you may not get a response, so ensure you read the info below.
We require your correct email address, Telegram handle and Phone number otherwise this may hold up support and we may not be able to solve your issue quickly.
We need your PayPal email address, the same email address you used to make a payment in PayPal. Include the country and country phone code with your phone number so we know in which part of the world you reside to better support you.
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Instruction for Telegram Access
1. Payment is done through the BOT either with CoinPayments or with PayPal. In this case below we show the #SmallCapBigGains BOT. If the BOT does not show the Subscriptions, type /Plans and hit "enter". The image below will pop up. Click the required subscription and follow the instructions by clicking on PayPal or the Coin you want to use as a payment method. Follow the instructions. To check the status of your payment type /Status. On a smart phone you will see a button named Plan and Status. 
2. Once payment is made it could take up to 24 hours to propagate or show the payment in both CoinPayments and/or PayPal
3. With PayPal, you can either pay direct with Credit Card or login to your existing PayPal account and follow the payment instructions. It is recommended you create an account with PayPal. This will allow you to manage your subscription much easier by logging in to PayPal. 4. Once payment is made with your selected coin and/or PayPal, give it between 1 and 24 hours to gain access. CoinPayments and PayPal systems can sometimes be a bit slower than normal. Once payment is confirmed, you will see this image below showing the private Telegram links you have access to. Click on the Telegram link/s to access the channel. If you do not see the link yet, just wait a bit longer, or check that your payment with CoinPayments or PayPal did go through.
Check the STATUS of your payment every now and then.
On the Telegram BOT at the bottom of the message section, type in /status and hit enter (a Smart phone already display this info). The BOT will now display the status or progress of your payment. Once payment is confirmed, the links to the private Telegram Channel/s will display on screen. Click the Telegram Channel and the BOT will automatically allow access. 5. The BOT will give you access for 1 month (if you chose the 1x month option). If you signed up as an example on 10 April, then your subscription will renew on 10 May the following month. If you cancel your payment or subscription any time within the 30 day period, the BOT will remove access immediately on the same day. Only cancel your subscription at the end of your 30 day term as we cannot give you random access for the remainder of that time. The BOT is not designed or able to handle such a function. |
Your subscription is managed through the BOT or BOTS you are using for accessing the data. Payments are made through:
a. CoinPayments and/or
b. PayPal.
CoinPayments payments is a one off payment and not automatically deducted each term while PayPal will setup a recurring automated payment each term, either monthly, 3 monthly, every 6 months or 12 months. You are in charge of your payments and we cannot manage your subscription on your behalf. Payments are managed through your own PayPal account Login here.
If you subscribed to 1. Long Term Trade Reports, then your subscription is managed the same way, through PayPal. Login to your own PayPal account to manage your subscription.
a. CoinPayments and/or
b. PayPal.
CoinPayments payments is a one off payment and not automatically deducted each term while PayPal will setup a recurring automated payment each term, either monthly, 3 monthly, every 6 months or 12 months. You are in charge of your payments and we cannot manage your subscription on your behalf. Payments are managed through your own PayPal account Login here.
If you subscribed to 1. Long Term Trade Reports, then your subscription is managed the same way, through PayPal. Login to your own PayPal account to manage your subscription.
Yes.
PayPal is an automated monthly (or by term 3, 6, 12 months) recurring payment when you use the BOT to make a payment. You can cancel this payment at any time during your term by logging into your own PayPal account and then managing your "subscriptions" within your PayPal account.
Be aware, the day you cancel your PayPal subscription you will automatically be removed from access to all Telegram Channels. If you want to cancel your subscription, do it at the end of your term by simply adding a reminder in your personal calendar.
PayPal is an automated monthly (or by term 3, 6, 12 months) recurring payment when you use the BOT to make a payment. You can cancel this payment at any time during your term by logging into your own PayPal account and then managing your "subscriptions" within your PayPal account.
Be aware, the day you cancel your PayPal subscription you will automatically be removed from access to all Telegram Channels. If you want to cancel your subscription, do it at the end of your term by simply adding a reminder in your personal calendar.
For any PayPal and/or CoinPayments payment issues such as refunds, payment not actioned, contact support and provide as much detail as possible in one single email and we will resolve: hello@mariuslandman.com
The more detailed info you provide such as Transaction ID from PayPal, your correct email associated with teh PayPal emails and screenshots, the faster we can provide the support to you.
The more detailed info you provide such as Transaction ID from PayPal, your correct email associated with teh PayPal emails and screenshots, the faster we can provide the support to you.
No.
CoinPayments is not an automatic recurring payment. You pay manually each month, 3, 6, or 12 months to maintain access. For this reason it is best you pay for a longer term in advance as a discount is applied for 12 month access.
CoinPayments is not an automatic recurring payment. You pay manually each month, 3, 6, or 12 months to maintain access. For this reason it is best you pay for a longer term in advance as a discount is applied for 12 month access.
Use the subscription BOT to cancel your subscription. You can also login to your PayPal account to cancel or manage any subscriptions. Be aware the day you cancel your subscription the BOT will automatically remove your access from all private Telegram Channels associated with that payment. Therefore, it is advisable you cancel your BOT access at the end of your term and not during the term.
We will not be able to restore access for you and you will need to subscribe again to have full access.
There is no need to cancel your subscription if you paid with CoinPayments. The BOT will automatically remove access after 30 days and remind you to make a payment to be able to access data or have access to the private Telegram channels. Follow the instructions from the BOT to make monthly (3, 6 or 12 months) payments with CoinPayments.
We will not be able to restore access for you and you will need to subscribe again to have full access.
There is no need to cancel your subscription if you paid with CoinPayments. The BOT will automatically remove access after 30 days and remind you to make a payment to be able to access data or have access to the private Telegram channels. Follow the instructions from the BOT to make monthly (3, 6 or 12 months) payments with CoinPayments.
For technical support after you have gone through the above processes, and then still have questions in relation to the BOT, contact support at hello@mariuslandman.com and provide your Telegram and email details within the email.
> When you contact Support and IT, you must provide your PayPal or CoinPayment confirmation ID or Transaction ID
> Provide a screenshot of the potential issue
> Without this information it is impossible to match a payment confirmation
> Also provide your email address and Telegram handle name starting with the @ symbol
> Provide the subscription name as there are a number of different subscriptions such as:
TrendSig,
Hodlnots,
#SmallCapBigGains,
Long Term Trade Reports,
etc.
> When you contact Support and IT, you must provide your PayPal or CoinPayment confirmation ID or Transaction ID
> Provide a screenshot of the potential issue
> Without this information it is impossible to match a payment confirmation
> Also provide your email address and Telegram handle name starting with the @ symbol
> Provide the subscription name as there are a number of different subscriptions such as:
TrendSig,
Hodlnots,
#SmallCapBigGains,
Long Term Trade Reports,
etc.
The secure page to subscribe and make a payment through is located here: https://www.mariuslandman.com/get-membership.html
You must have the current password to access the videos. The current and latest password can be found on the private Telegram Channel for #SmallCapBigGains. You must be a subscriber of #SmallCapBigGains first, to access this private Telegram Channel. Go through some older posts on the private Telegram Channel and you will see the latest password. Once you have the latest password, click the blue Login Now button on this page or click the link in the private Telegram Channel for #SmallCapBigGains. When the popup page appears, input the password and click enter.
The password may change from time to time and the new password will be posted in the private Telegram Channel. Read through the latest posts to see the site password.
The password may change from time to time and the new password will be posted in the private Telegram Channel. Read through the latest posts to see the site password.
If you purchased a subscription at mariuslandman.com for 1. Long Term Trade Reports (Large Cap ALT coins), then click here for access instructions link here
1. Long Term Trade Report [Large Cap Coins] > Telegram Channel: https://t.me/BitcoinTrendandForecast
After subscribing for 1. Long Term Trade Reports, you will have access to private pages. To access the private pages go to mariuslandman.com and click top left LOGIN
After subscribing for 1. Long Term Trade Reports, you will have access to private pages. To access the private pages go to mariuslandman.com and click top left LOGIN
To purchase the TrendSig self-pace training videos you must purchase the Day Trade Academy course. The link is here. After you made the purchase a registration link will be sent to your email address you used to subscribe with. Follow the instructions of that link. Check your spam folder if the link is not in your email inbox.
After you have made the purchase and registered, then go to mariuslandma.com link here and click on LOGIN top right of web page. Input your username and password and a popup box will appear showing [5. TrendSig Videos]. If there are more than 4 pages then scroll down till you see page 5. Click on that link and you will access the TrendSig Self Pace Videos. If you have followed these instructions and still do not have access then send an email to support at hello@mariuslandman.com
After you have made the purchase and registered, then go to mariuslandma.com link here and click on LOGIN top right of web page. Input your username and password and a popup box will appear showing [5. TrendSig Videos]. If there are more than 4 pages then scroll down till you see page 5. Click on that link and you will access the TrendSig Self Pace Videos. If you have followed these instructions and still do not have access then send an email to support at hello@mariuslandman.com
To purchase the TrendSig self-pace training videos you must purchase the Day Trade Academy course. The link is here.
Once purchase has been made, contact IT support to gain access to the TrendSig Telegram Training Channel at @GambitCTS
> We will do this manually
> Both your PayPal payment confirmation and your PayPal transaction ID must be provided to IT for us to complete your request.
Once purchase has been made, contact IT support to gain access to the TrendSig Telegram Training Channel at @GambitCTS
> We will do this manually
> Both your PayPal payment confirmation and your PayPal transaction ID must be provided to IT for us to complete your request.
Members to 1. Long Term Trade Reports should connect to this Telegram channel https://t.me/BitcoinTrendandForecast
Click here to subscribe and choose HODLNOTS - https://www.mariuslandman.com/get-membership.html
Click here to sign up for Hodlnots Training - https://www.bitcointrendandforecast.com/about-hodlnots.html
Company Calendar and Events - https://www.mariuslandman.com/calendar.html
Company Calendar and Events - https://www.mariuslandman.com/calendar.html